Updated: October 11, 2007, 9:41 AM ET
Fed fast food of opinion, ESPN audience starves for reported fact
Warning: This is perhaps the longest column I will write in this space, and probably the most quixotic.
On Friday night, Sept. 21, during and after the University of Oklahoma/Tulsa football game on ESPN2, I received a fireball of messages calling the game coverage "horrible," "completely disgusting," "utter nonsense," "worst of all time," "ridiculous," "pathetic," "horrific," "crap," and "deplorable" from viewers who claimed to be "shocked and appalled," "damn mad" or "blown away" by announcers who were "fools," "idiots" or "clowns." Why? Because attention was diverted from Oklahoma's eventual 62-21 rout of Tulsa to discuss Notre Dame's disastrous season start for a period of time variously described as 5 minutes, 10 minutes, 15 minutes, the entire second quarter, the whole first half or the whole game. A review of the game on DVD showed a 4-minute discussion of Notre Dame early in the second quarter. I concluded two things from these messages: (1) Viewers really don't like it, as I have said in this column before, when announcers take their eyes off the ball; (2) a lot of people have learned to express themselves to the media with disproportionate rage, unbridled contempt and questionable respect for facts. The next day, at his now notorious news conference after the Oklahoma State-Texas Tech football game, Oklahoma State coach Mike Gundy launched into his extended high-decibel personal attack on a female reporter for The Oklahoman, who had written a front-page piece criticizing a benched quarterback for, among other things, being an injury-averse mama's boy. Gundy called the column and the editor who allowed it to be published "garbage." For the next week, we saw Gundy's videotaped rage play a dozen times a day on any ESPN, ESPN2 or ESPNEWS program for which its repetition could be rationalized. On air, online, in print, at ESPN and elsewhere, commentators dumped on Gundy for going berserk on the reporter. It was not just the squall of the day but the perfect storm for the entire week's opinion cycle, allowing the media to mount personal attacks on the coach for mounting a personal attack on the reporter who had mounted a personal attack on the college quarterback, who, as far as I can tell, was the only one who had enough class to keep quiet. One might conclude that there is something about the state of Oklahoma or college football, or the combination of the two, that brings out the extremism in people. But from my ombudsman's perch, I see something else. The rage is general all over the land of sport. Fans, not to mention coaches and athletes, are sick and tired of being subjected to a relentless media onslaught of opinion that is simultaneously overheated and half-baked. Unfortunately, in a kind of sports Stockholm syndrome, many of them have learned to imitate the rhetorical belligerence of the media masters they resent. The instigator of the Friday Night Firestorm in my mailbox was opinion about Notre Dame, inserted into a game fans simply wanted to watch for its own sake. The instigator of Gundy's Saturday rage was an opinion column couching itself as fact. I am not ombudsman for the Oklahoman, but through a week's ridicule of Gundy on ESPN, I never heard or read a clear account of the column that ticked him off. In what was supposed to be a balanced, give-both-sides-of-the-story report on ESPNEWS, I saw the full three-minute, 20-second videotape of Gundy's news conference for the umpteenth time, followed by a videotape of reporter Jenni Carlson's response on "Good Morning America," in which she says, calmly, "I stand firmly on the facts of the column." He looked bad. She looked good. "What facts?" somebody at ESPN should have asked before ridiculing the coach while giving the columnist a pass. In building her case against the benched quarterback, Carlson introduces her evidence of his no-can-do attitude with these phrases: "If you believe the rumors and the rumblings ", "Tile up the back stories told on the sly over the past few years ", "Word is " and "Insiders say ". In my book, those are not phrases from the realm of fact; they barely count even as speculation by anonymous sources. Several commentators faulted Carlson for criticizing an amateur athlete so harshly, and ESPN.com columnist Gene Wojciechowski raised questions about the accuracy of her observations. But why did I hear no one at ESPN explicitly note that the column that so enraged Gundy was based on rumors and rumblings and the sayings of "insiders"? Because they want to be allowed to take those same liberties? Because they didn't bother to read the column? Because all that mattered was milking that videotape for a week's worth of commentary? Because the boundaries between fact, opinion and rumor have become so porous that nobody noticed rumor crossing the border with a fake passport? Those are all genuine questions to which I do not have the answers. Too many people are involved to attribute motivation, which at any rate is a dangerous activity. All I can say for sure is that factuality has been devalued in 24/7 sports media. If you look at the proportion of airtime and cyberspace devoted to reporting fact versus delivering opinion on ESPN, ESPN.com and ESPN Radio, it is clear that the main function of sports news is to serve as the molehill on which mountains of opinion are built. We don't have news cycles anymore. We have opinion cycles.