RealTime Scoreboard FAQ

Originally Published: March 18, 2004

What is ESPN RealTime?
What do I need to use ESPN RealTime?
What's the difference between the Flash and DHTML versions?
Why isn't ESPN RealTime starting up for me?
ESPN RealTime freezes after a while (or stops updating). What's going on?

What is ESPN RealTime?

ESPN RealTime is a new technology from ESPN.com. It allows users on a variety of platforms to see scoreboards update in real time on their desktops. No refreshing, no reloading. RealTime is compatible with a wide variety of desktop configurations and platforms. Keep an eye out for more RealTime applications coming soon.

What do I need to use ESPN RealTime?

For the Flash version, you need Flash 7.0.19 or better. Any browser with flash support should work, but we recommend Internet Explorer 5.5+, Netscape 7+, Mozilla 1.7+, and Safari 1.2+.

For the Standard/DHTML version, it is a little more complicated. Here is a list of configurations we know work:

Browser Java version required
Internet Explorer 5.5+Java included with Windows (if you have it) or the Sun Java Plug-in
Mozilla 1.7+Sun Java Plug-in
Safari 1.2.1Java 1.4.2 from Apple

What's the difference between the Flash and DHTML versions?

The two versions are nearly identical in functionality. The Flash scoreboard uses Flash to display and connect to our servers. The HTML version uses DHTML and a Java applet to connect to our servers. Most importantly, scores update as fast on both version.

Why isn't ESPN RealTime starting up for me?

See the question above for system requirements. Be sure that your system matches one of the recommended configurations listed. We are also aware that ESPN RealTime isn't compatible with some corporate networks. The standard version is more likely to work in office networks so be sure to try it.

Note: ESPN RealTime launches in a new window. Some popup blockers may prevent RealTime from opening the window. You may need to disable the popup blocker temporarily to launch ESPN RealTime.

ESPN RealTime freezes after a while (or stops updating). What's going on?

In order for ESPN RealTime to work, it must remain connected with our servers. Some firewalls and proxies limit the amount of time your browser can keep these connections open. This is especially common at financial institutions and places with strict firewall and network rules. You can always verify with your IT department whether they do something like this. You can also test for yourself by simply reloading or refreshing the RealTime scoreboard. If it starts working again for a while, this is very likely your problem.